Breakthrough has recently switched to another platform, causing all providers to make the switch as well. Here's what the email I received about the switch stated:
If you want more info on VSee, go here:
I am actually very excited about this change in platforms. Though I haven't conducted an actual session using Breakthrough, my initial "practice" session was somewhat frustrating because of the visual issues. Now that Breakthrough is using VSee, those problems should no longer exist. The biggest issue was eye contact with clients. Now that you can move the picture of the client to the top of your screen (where the camera on your computer is), you can now look at them while talking instead of staring at the camera.